KeyBank Springdale Branch
1042 Hope Street, Stamford, CT 06907
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KeyBank Branch Customer Reviews
DReviewed By dmcmm Jun 19, 2017
We have had this account for over 20 years. Last year first niagara was taken over by key bank. The set up process was unbearable it took hours on the phone and I was still unable to gain access to my business accounts. They finally set up my account as a kbo online account which I found out months later was incorrect - because of this the auto debits didn't work and one of my accounts wasn't being paid. My account showed 2 withdrawls a month for commercial loans but it was only used for one account - For 4 months I didn't receive any correspondence from key bank. When I found out this was happening their reason for not contacting us was they didn't have our phone number. I spent hours trying to rectify this problem at my branch - I just found out last week it still us not fixed. My credit has been damaged and they will not help us. Please stay away from this bank!!!!!Thank you for your feedback Is this review helpful?