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B+ MyBankTracker Rating

KeyBank West Hartford Branch

55 South Main Street, West Hartford, CT 06107

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Lobby Hours
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not available
Drive-Up Hours
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Branch Phone Number 860-313-6240

KeyBank Branch Customer Reviews

1 out of 5 stars
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  •  
    J
    Reviewed By JOSEPH Jul 23, 2013

    Unwilling transfer from HSBC, it's been nothing but headaches since.

    Not only does FN introduce new fees and new restrictions, reduce the customer service call center hours, etc. They also screwed up the transition of a student-loan auto-debit, causing a payment to be missed and almost messing up my credit rating. Then they decided that no one in the mid-west could use ATMs anymore, and my card was declined at ATMs and also put on fraud hold. I spent hours on the phone straightening out and I still ended up with fees they wouldn't reverse. Everything this company does is to steal the customer's money without remorse. Then if you try to call the customer service, they are rude and disrespectful. They deserve to fail.

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