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B+ MyBankTracker Rating

KeyBank University-Culver Branch

1185 University Avenue, Rochester, NY 14607

East Avenue Location

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KeyBank Branch Customer Reviews

2 out of 5 stars
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    RU
    Reviewed By Roople U. Sep 15, 2012

    The Worst Customer Service I Have Ever Encountered

    First niagara bank has harassed me enough. It is time to strike back. I received four, count them, four letters stating i did not have a fire policy on my home (i do) and i sent it to them three times after each of the first three letters and spoke to their agent on the phone. Their fourth letter stated they had opened a policy in my name and were going to charge me for it. So friends, romans and countrymen, i beg of you do not make the same mistake as i did. Do not give this bank your business. It is not worth the distress.

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