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B+ MyBankTracker Rating

KeyBank Coventry Branch

1836 Coventry Road, Cleveland, OH 44118

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Branch Phone Number 216-321-7060

KeyBank Branch Customer Reviews

1 out of 5 stars
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    S
    Reviewed By schumga Mar 5, 2015

    Ashamed to admit that I worked for Key Bank

    I just closed my checking account that I opened in 1976 when I became an employee of The Cleveland Trust Company (a distant ancestor of the current Key Bank). I won't go into details, but Key Bank's attitude, consistent failure to even appear to want me as a customer have driven me to move 2 business accounts and my personal accounts to another bank.

    They simply don't care.

    They didn't even ask me WHY I was closing an account that I have used for 39 years.

    Today I received notice that I had overdrawn my closed account because they are still charging me fees for a CLOSED account.

    There are banks that do want your business. US Bank is one that I can recommend.

    It's your money, take it somewhere else.

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