KeyBank Madison Mall Branch

6666 North Ridge Road, North Madison, OH 44057

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Branch Phone Number 440-428-8102

KeyBank Branch Customer Reviews

1 out of 5 stars
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    Reviewed By Ce H. Aug 16, 2012


    It just doesn't seem fair that a bank can take advantage of its customers. I joined the key bank rewards and am entitled to free checks, so i ordered free checks through my key bank branch. I found out two weeks later that they have taken $29. 26 out of my account for the checks, so i call and advise them thay i get free checks, the representative says oh no problem we will reverse the charge and it will take approximately two weeks to get your money back. "not acceptable"

    you take it out in a day then it can be put back in a day. So i call my branch to see if they can help, i call first thing in the morning and she advised she will see if she can get the money back into my account faster than two weeks, she is too call me back. Guess what...... No call back.... Imagine that and they want us to trust them and put money into their system. I will be going there to close all of my accounts.

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