KeyBank Liberty Branch
3198 Belmont Avenue, Youngstown, OH 44505Get Directions
KeyBank Branch Customer Reviews
Reviewed By Carolin May 6, 2013
Key Bank Loan Department doesn't know what it's doing
We applied for a loan that they have numerous times told us we were approved for arbitrary amounts (higher than what we asked for) but everyday there is a reason to not close. Â When they finally called and scheduled the close, they did not send the papers to the branch to actually close the loan. Â Apparently the documents they they required which were filled out by another bank were never seen before by the other bank and had an error which they told us about the prior week. Â Instead of fixing it then, they waited until after 2 people took off work for a close that they called and scheduled to say, oh were not ready. Thanks for being such incompetent ********!Thank you for your feedback Is this review helpful?