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B+ MyBankTracker Rating

KeyBank Kent Branch

505 West Meeker Street, Kent, WA 98032

Downtown Kent Location

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Lobby Hours
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not available
Drive-Up Hours
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not available
Branch Phone Number 253-859-4080

KeyBank Branch Customer Reviews

1 out of 5 stars
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  •  
    GS
    Reviewed By Gretchen S. Nov 14, 2012

    Cold And Subservient Customer Service. Fee-Happy And Unscrupulous.

    I have been banking for 30 years and have never been treated so poorly or been charged so many fees. Ever. Any time you put money into your account, unless it is with a teller and all cash, you must wait at least one business day for it to clear! But -- checks and other debits clear on weekends and holidays. They process checks before deposits and can give no explanation for why you are charged overdrafts when clearly they had possession of your money. I am closing my account and never setting foot in a keybank again. Oh, and on top of the fees, all i get is lectures from managers on how to manage my personal finances. Insult to injury. Cold-hearted, money-grubbing corporation.

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