M&T Bank West Street Annapolis Branch
67 West Street, Annapolis, MD 21401Get Directions
M&T Bank Branch Customer Reviews
Reviewed By Scott R. Jul 11, 2013
Horrible Experience, Poor Customer Service and Bad Management
I recently went to M&T to cash one of their checks. They told me they charge $10 to cash a check if you are not a customer. I asked to speak to the manager. Mark Yarbrough and Derek Swanson who are the manager and asst manager then lied to me and tried to tell me every bank charges to cash checks if you are not a customer. This is completely false! Sun Trust does not charge to cash a check written on their bank. Then they treated me like I was an idiot telling me they couldn't waive the charge or they could be sued for discrimination. Bankers used to be respected for their honesty and customer service. When bankers think it is ok to lie to people and treat them like idiots the problem goes all the way to the top. Do yourself a favor and put this bank on your "stay far away list".Thank you for your feedback Is this review helpful?