M&T Bank Reisterstown Plaza Branch
6632 Reisterstown Road, Baltimore, MD 21215
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M&T Bank Branch Customer Reviews
TReviewed By TeresaMG Mar 19, 2014
They offered $100 promo if you get a direct deposit for checking. They didn't handle my paperwork correctly, never gave me the packet to get started with checks to get direct deposit told me that it will come in the mail (never did) or followed up, had the wrong phone number in the system to contact me(an old number from years ago when i had an account that i closed with them), and only sent me a check card. A couple months later i get a m & t statement saying i have a negative balance in an account, that i have never been able to set-up the way it was advertised or have been able to use. Seriously!!!!!??? No 100$ deposit because they in error didn't meet the promo time, because they didn't obtain all the correct information. Per the bank when i went to check the status a month or so ago, they said they didn't have my signature. Weird because you opened up an account for me and sent me a check card, just no direct deposit account supplies (a check to give for direct deposit, my account number, nothing). When there i gave them the phone number i had already given and all the information again on a tear off they have you fill-out. Once again i receive the check card but nothing to set-up my direct deposit.... To this day i've been trying to handle since dec, 2013 with no resolve. I just called to speak with a branch manager, she listens to the story and tells me she has another client, she will have to call me back... Bank is not professional, i wish i never gave them this second chance. I banked with m&t before years ago and it still seems they can't get there banks together and on the same page.Thank you for your feedback Is this review helpful?