M&T Bank Jefferson Plaza Branch

4 Jefferson Plaza, Poughkeepsie, NY 12601

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Drive-Up Hours
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Branch Phone Number 845-485-6404

M&T Bank Branch Customer Reviews

2 out of 5 stars
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    Reviewed By Oct 31, 2013

    deplorable time wait at drive-up window

    10/30 9AM - I waited at drive-up window for at least 15-18 minutes for the person ahead of me to get waited on and then when I got to window still had a wait. Matthew was only teller working until 9:30 he said, and I saw 2 workers walking around thru window who never bothered to look his way or mine to see if all was ok. was one of them a bank manager? I wonder. What type of service is this to wait this long with only one worker on from 8:30-9:00 to handle early morning customers trying to bank and then get to work on time.
    I want to be contacted about this or the policy changed for the branch. are they all like that? I won't ever go there again and have a wait like I did today. very disappointing. Matthew is not to blame, management is for poor scheduling.
    I always use the Highland branch and never have to wait there. I decided to get over the bridge and use this Jefferson st branch instead but never again. My office and I personally have accounts with M&T and I did not like the treatment today at all.

    P. Gruner

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