M&T Bank York Mall Branch

2801 East Market Street, York, PA 17402

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Branch Phone Number 717-757-1514

M&T Bank Branch Customer Reviews

1 out of 5 stars
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    Reviewed By BAUGUSTYNIAK Apr 5, 2016

    Customer Service at its best.

    On 4-4-16 I was in the York Mall location to deposit and transfer money between my accounts. As the teller was struggling to do the transfer another bank employee came up to the teller and began asking for some keys. To my surprise the two started to argue as to where the keys were and where some "bags" are being kept. The entire time I'm standing there listening to these two grown women arguing. The teller at one point stopped processing my transactions to argue with this other bank employee. I've never seen or witnessed such poor service and actions between two supposedly professional in my life. After the argument the teller began to transfer moneies between my accounts. She told me me the transfers could not be done as did the lady she was arguing with. How can money NOT be transferred between two accounts. Mind you, there was plenty of money in the accounts to make such transfers. After being there for over 15 minutes and witnessing such horrible customer service I walked out of the bank. The more I stewed about this the angrier I became. I immediately went to another branch to close my accounts. I will never ever recommend this bank nor will I ever step foot into another M and T bank again. If this is normal behavior inside the branches I want no parts of it.

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