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C+ MyBankTracker Rating

M&T Bank Route 30 And Penn. Avenue Branch

425 Loucks Road, York, PA 17404

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Lobby Hours
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Drive-Up Hours
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Branch Phone Number 717-848-6265

Did You Know

You can set personal preferences at your bank's ATM so it won't ask you things like what language you prefer or if you need a receipt.

M&T Bank Branch Customer Reviews

1 out of 5 stars
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    M
    Reviewed By MCFJR Dec 1, 2014

    Difficulty Using ATM At Bank

    My wife tried to withdraw $1,000 at the atm machine this morning before the bank opened. The machine said the transaction could not be completed, but it gave my wife a withdrawl slip for $1,000, and the monitor displayed "pending. ". This was very upsetting to my wife. My wife called me and i went to the bank this morning and talked with the branch manager, who referred me to a woman called beverly. Both the bank manager and beverly were very pleasant, but they are not aware of the policies at m&t. They both told me we can only withdraw the maximum amount of $500 from the atm.

    I told both of them that my wife and i have a gold card and we withdraw $1,000 on a regular basis from other branches, particularly the branch in dover, pa. Beveraly told me all the branches of m&t are the same and she called what i assume was the technical office of m&t. That office told beverly that $1,000 may with withdrawn from the atm with a gold card, which we have. Beverly then accompanied me back to the atm and the atm said the transaction could not be completed. Beverly called the technical office and they told her the problem must be with the atm at the 425 loucks road office.

    Beverly finally prepared a hand check and we wainted in line for a teller and then completed the transaction, which should have only taken my wife a couple minutes. This was process wasted 50 minutes of my time this morning, which i did not appreciate. My wife and i will avoid using the atm at 425 loucks road, even though it it convenient to where we live. The personnel at that branch office should be educated as to how the atm functions. I rated the branch a one star, because that was the lowest rating i could give it.

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