PNC Bank North Washington Branch
825 North Washington Street, Alexandria, VA 22314
Old Town West LocationGet Directions
PNC Bank Branch Customer Reviews
Reviewed By Kara Dec 4, 2012
PNC Online Banking is TERRIBLE
I have never ever experienced a more non-user friendly system in my entire life. The whole thing is counter-intuitive. If you open up the account activity, you get a calendar-view of the present month showing at least 4 different bars of color with NO COLOR CODE. I would be willing to bet that the ONLY person the site makes any sense to is the person who created it. There's just too much going on. PLEASE change this format-I cannot be the only person who hates it. It makes paying bills that much more of a terrible experience. On a positive note, any employees I have spoken with in person or at the branches have been very kind and helpful. PNC, get a new system.Thank you for your feedback Is this review helpful?