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B MyBankTracker Rating

Regions Bank New Port Richey Branch

6335 Us Highway 19, New Port Richey, FL 34652

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Lobby Hours
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Branch Phone Number 800-734-4667

Regions Bank Branch Customer Reviews

2 out of 5 stars
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    L
    Reviewed By lynnied2 Nov 13, 2013

    Horrible

    I took my 91 year old mother to the bank so she could add me as beneficiary to a checking account that was originally with her brother and sister now deceased.

    To make a long story short, they could not find the account with any of the three names I gave them which were valid names and told us we never had an account there. We went round and round for about 10 minutes about this.Finally found it when I could produce an account number. (PS every other bank I have ever dealt with could find an account with a name)

    Then had no record of two death certificates that had been brought to them in 2012 which means I have to take my mother back to the bank to bring death certificates that should have already been there and she has extreme difficulty walking.

    And finally they put their disabled ramp off to the side of the building, obscured by cars with no sign. Naturally we did not see it and mom had to climb about 6 stairs.

    Miserable experience from start to finish.

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