Regions Bank Palm Beach Gardens Bkg Center Branch
11790 Us Highway 1, Palm Beach Gardens, FL 33408Get Directions
Regions Bank Branch Customer Reviews
Reviewed By sglocker1 May 21, 2014
Branch manager needs a new life
I never had a problem with Regions Bank, until March 2014 when I went into The local branch and and was greeted by a new asst. Manager. She submitted a fraud claim for me which was returned 3 times because she did not submit the right forms. That was the beginning of the pitfall with regions bank. After 3 weeks of investigation they denied the claim because the debit card associated with the account was never turned off.
Meanwhile I was overdrawn in an account. I had been diagnosed with Leukemia and times were rough. I would go into the branch , with funds available and as soon as I walked out of the door , I suddenly had "no debits" on my accounts. I would call and they would say they had nothing to do with it. Bull junk.
I decided to cut ties with this branch and another branch manager at a different location helped me.
Now, this is where I believe Regions has committed Fraud. Correct me if I'm wrong, but the Regions Now card is prepaid and is designed to only be able to use funds that are in the account.... Correct? So I transferred $260 from a savings account to my Regions Now card. I immediately withdrew $140 from the atm.. how? Because funds have to be In a NOW account to be able to get the funds. .. Well all of a sudden my account disappeared from online banking and they had closed it because It was overdrawn by $-258. They said the transfer never went through . This is completely invalid. I would have not been able to withdrawal funds if there was no funds transferred in the account.
I had a direct deposit come in and in the morning the branch manager who I haven't seen or spoken to in 6 weeks starts making account withdrawals on my accounts, leaving my account with $1.45. I had made an arrangement with the branch I originally opened up the account with. I had a regions ready advance balance of $547 which I received a statement that same day saying that the due day was 06/09/2014. Today's date is 5/21/2014. Very disappointed!!!Thank you for your feedback Is this review helpful?