Regions Bank Bellview Pensacola Branch
5985 Mobile Highway, Pensacola, FL 32526
West Pensacola LocationGet Directions
Regions Bank Branch Customer Reviews
Reviewed By AvaMaria Comer Jan 13, 2015
Great Customer Service
I really didn't understand how truly important my banking relationship... I recently had a problem occur while trying to pay off my ready advance, instead of $6. 94 i accidentally applied $694. 00(bal. In ckng acct was only $113. 27... All debits had cleared... Still had a bal of 113. 27... After my mistake, i called regions and spoke to several reps... Because someone (not naming) made it look as if my checking withdrwl was done first (major error, overdraft of $ 500 /chgd $252 nsf... Appear... After talking to a number of reps/supervisors' permitted to correct this and put the right bal, back on my acct... (refunded nsf fees) otherwise, i definitely would be leaving after 22 years... Never really had a major problem with anyone at regions bank.. They are always helpful... Especially when i don't have money to throw around.. Always polite.. Of course they could lower their nsf fees... $38 is a little much when you overdraw by $2. 00.... I hope i never have to leave.... So far, so good.. I now understand how important a working, understanding relationship really is... Also, i made this error while using my tablet... Now i stay away from the tablet and only use my computer to make transfers, etc... Thanks to regions, i didn't have to argue excessively.. I hope this continues and i will always feel this way about my regions bank... Things could change, all it take is 1 bad rep.... Love, love, love my previous experiences.. Just remember (even the rich people) "its nice to be important but it is always important to be nice"""" also, if problems do happen, it's good to be adamant but not aggressive!!!Thank you for your feedback Is this review helpful?