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Regions Bank Gay St Branch

465 S. Gay Street, Suite 101, Knoxville, TN 37902

Downtown Location

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Branch Phone Number 800-734-4667

Regions Bank Branch Customer Reviews

1 out of 5 stars
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    Q
    Reviewed By qdmitch Jun 10, 2014

    Mortgage nightmare

    I have been working with Regions bank to secure a new mortgage for almost 3 months. I have excellent credit, solid debt to income, work history, current assets, etc. and have provided every piece of paperwork they have requested within 24 hours.

    Regions has passed my application through 3 different Loan originators, 4 processors, and I don't know how many underwriters. Emails asking about the status go unanswered, I have to call to find anything about the status. The interest rate is just above average, but because this is a HomeSteps mortgage purchasing a foreclosed property from Freddie Mac the options are very limited. There are only 3 banks that offer HomeSteps. Regions extended the rate lock without consulting me. I have been asked for and submitted multiple times the same paperwork, they keep loosing it, and then putting the wrong information on my application.

    I have been very sorely disappointed with Regions banks ability to get to closing. I would strongly advise anyone considering doing business with Regions bank to stay away.

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