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B+ MyBankTracker Rating

Suntrust Bank Highland Station Branch

4540 South Cobb Drive, Smyrna, GA 30080

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Lobby Hours
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not available
Drive-Up Hours
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not available
Branch Phone Number 770-805-8411

Suntrust Bank Branch Customer Reviews

2 out of 5 stars
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    C
    Reviewed By Customer4951 Apr 11, 2015

    Rude tellers and understaffed

    While this branch is convenient the tellers are slow and rude. On a busy afternoon at 4:30 this week, only one teller was working both the inside and drive through simultaneously. A second teller sat with her window closed doing God knows what. Shouldn't a line of customers inside and out compel the second teller to open her window to serve customers? When you walk in they seem annoyed. At 5 minutes to 5:00 the teller jumped up to go and lock the door just as a customer was entering. She said we are closed but reluctantly let him in and rudely told him she was doing him a favor! It's as if they work for the government instead of a business! I was there to wire money and the only person who can do that was hard selling a HELOC to a lady while others waited without recognition for help! I have to assume he gets a comission.

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