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B+ MyBankTracker Rating

Suntrust Bank Landmark Branch

5701-B Duke Street, Alexandria, VA 22304

Landmark Location

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Lobby Hours
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not available
Drive-Up Hours
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not available
Branch Phone Number 703-642-7537

Suntrust Bank Branch Customer Reviews

1 out of 5 stars
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  •  
    JL
    Reviewed By Jan L. Sep 18, 2014

    Service Going Downhill

    We've had accounts and a mortgage with this bank for quite some time. Over the years, i've noticed the quality of service going downhill. I often avoid transactions with a teller because i'll get a sales pitch for a financial product or service. However, suntrust has made it more difficult to avoid tellers due to an online banking service that is not always available and a mobile app that only works intermittently and only accepts certain kinds of checks. I do not recommend this bank.

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