Suntrust Bank Landmark Branch
5701-B Duke Street, Alexandria, VA 22304
Landmark LocationGet Directions
Suntrust Bank Branch Customer Reviews
Reviewed By Jan L. Sep 18, 2014
Service Going Downhill
We've had accounts and a mortgage with this bank for quite some time. Over the years, i've noticed the quality of service going downhill. I often avoid transactions with a teller because i'll get a sales pitch for a financial product or service. However, suntrust has made it more difficult to avoid tellers due to an online banking service that is not always available and a mobile app that only works intermittently and only accepts certain kinds of checks. I do not recommend this bank.Thank you for your feedback Is this review helpful?