TD Bank North Wickham Road Branch
4551 Wickham Road, Melbourne, FL 32935
Forest Creek Professional Center LocationGet Directions
TD Bank Branch Customer Reviews
Reviewed By Done w. Aug 13, 2014
TD abuses customers with fees
This bank charges you fees to deposit money, withdraw money and could careless about customer retention or service. The absolute worst customer service of any bank in the area.Thank you for your feedback Is this review helpful?
Reviewed By Kelster Aug 1, 2016
Horrible Customer Service and Bank
My account was hacked a week ago on Friday. They emptied it out. I was told that I had to dispute the charges and that they would try to expedite it. Today is Monday, I went back to the bank to find out why my account had not been credited. First, I was called Heather and that is not my name. She said as I told you Heather, I put an expedite on it. I said first of all, I am not Heather, secondly, this is a standard story for you? Apparently, TD Bank just likes to hold on to your money with excuse after excuse. The best one was the fraud department is backed up. What does that say about this bank. They were unsympathetic and down right rude. Note to everyone, if you get hacked with TD Bank they will hold your money for 10 business days. Completely ridiculous. Sad thing is is that I reported this 2 days before it happened and no one responded until 4 days after it happened. Stay away from this bank!! There are so many other great choices out there with a bank that will care about you and take care of you. This bank changes tellers constantly and on Fridays usually have only 1 teller working the drive thru and 1 working the window which leads to long lines while mgmt sits behind their computers and says someone will be with you in a minute. I called the 888 number after my visit was on hold for 30 minutes, finally asked to speak to a supervisor, was put on hold another 10 minutes and when I got transferred to "Steve" a supervisor, I was disconnected. Yes, I am back on hold again now and have been for 20 minutes. Why can't they handle themselves professionally? Whatever you do, DO NOT USE TD BANK!! ESPECIALLY THIS LOCATION!!!Thank you for your feedback Is this review helpful?