TD Bank Vero Beach Rt. 60 Branch
4100 20th Street, Vero Beach, FL 32960Get Directions
TD Bank Branch Customer Reviews
Reviewed By Carol B. Jul 28, 2012
The Worst Run Around ,"pass The Buck" Bank
If you are thinking about an loc , refi, or mortgage with this bank , don't. I had an loc for several years with riverside bank. When td bought them out i contacted them for a refi based on apr change. They "yes'd" me to death, i filled our paperwork , went to notaries, faxed countless bank statements, tax returns , etc. After several months , someone from "behind the curtain", ( you know , those so-called underwriters that you can never contact directly), called and said this "type of loan is not eligible for modification".
What?? Now you tell me? Plus, i was charged a $100 fee , to "initiate the process",which was never disclosed to me. I called for several months asking to remove this, and i was told i would get a call back after investigating. Never happened. I was then informed i should go back and start over with another "dept" that may help , after 5 transfers and explaining everything over and over to various reps, again and again. I end up with voicemail for some other elusive exec. , who of course, never calls back. So if you need a mortgage or any banking , stay away from the most inconvenient bank. The end.Thank you for your feedback Is this review helpful?
Reviewed By cocco50ca Apr 26, 2017
Best Bank ever!!!!
This bank and it's staff especially Mr. Banks have gone over and above service. When I was ill and needed checks Mr. Banks delivered them to my house. I have been in Vero Beach along time with other banks and never have I received the service from them that I get from this branch.
Donna FlahertyThank you for your feedback Is this review helpful?