TD Bank Jersey City Branch
125 Eighteenth Street, Jersey City, NJ 07310
The Waterfront LocationGet Directions
TD Bank Branch Customer Reviews
Reviewed By Katherine Aug 7, 2013
Went Downhill Fast
I began banking with Commerce Bank which was an amazing experience. When TD Bank took over, one by one, all the great benefits that Commerce offered were taken away and replaced with typical bank policies and fees. Online bill pay used to be a great way to pay bills because the fees were taken out of your account as soon as the check was written. Also, pending transactions were accurately reflected in your account balance. The customer service was a lot friendlier and actually helpful. The full amount of funds from checks deposited were available the next day, but now it is the next business day, and sometimes it is partially withheld depending on whatever policy they want to implement that day. The most frustrating thing is that there are no longer any banks that have the level of convenience and customer service that Commerce (and for a very short time, TD) Bank offered. They're all the same level of mediocrity and fees so you just have to pick your financial poison.Thank you for your feedback Is this review helpful?