TD Bank Morris Park Branch
1864 Williamsburg Road, Bronx, NY 10461
East Bronx LocationGet Directions
Let Us Help You Choose a New Account
TD Bank Branch Customer Reviews
SReviewed By Steven8888 Nov 22, 2013
TD Bank is the worst, every time I see customer service it takes at least 30 to 45 minutes. The bank only has one teller, when it get busy someone will open the line and take your traction to the back office. Do not apply for any loan, I apply for an home Equity loan, when I process all the papers after two months later, I return to the branch to sign the documents, the bank process my loan for a 30 year mortgage. I walk out, and never reapply for an home equity loan. I finally Closed all my accounts, I was trying to be patience, but the Bank is the Worst of all Banks. Be careful, always charging bank fee's after I closed the accounts, it took me 2 months, to confirm the closing.Thank you for your feedback Is this review helpful?
PJReviewed By Patricia J. Nov 20, 2012
I was charged $105 for 3 separate transactions i made.. Each $1(i was feeding my meter) unaware that the bank charged me $15 for account being $100 under, resulting in my account being negative. I had over $4000 going through their "hands" every month and they can not cover me for $3!! Are you kidding me? Convenient banking, full of bs! The same applies for a sarcastic customer service and the management. I am closing my account, so is the rest of my family. Will let all my friends know that it is better if they find more reliable bank as well. Will make sure that everyone will become aware of what kind of unprofessional institution it is!Thank you for your feedback Is this review helpful?
TReviewed By TDBank Jul 11, 2012
I just want to share my bad experience and the nightmare that tdbank is giving to me...!!!... I got a call from tdbank fraud department telling me that one of tdbank’s employees gave out my personal information (name, address, social security number and account number ) without my consent to an unauthorized party... The customer service representative at fraud department ( named ms. Stacy) whom i spoke with, told me that this happened “mistakenly or in purposely ”
i am very concerned about this situation and, i cannot believe that such financial institution can have such inexperience employees working and handling such sensitive information. Ms. Stacy tried to calm me down telling me that this “it might happened” and that this situation is under investigation, but it was too late because at the beginning of our conversation she clearly said, “that it happened”. I am in state of shock to know that my personal information is out there in some criminal’s hand, and this is issue is causing such state of intranquility and anxiety to me. I can not believe that this institution doesn’t has the proper security systems and resources to protects the identity of their customers and, i am demanding to have more information about this issue in what happened and how this happened. Obviously tdbank don't know how to handle your personal information.. How is possible that kind of leak!!!.. This issue is creating such of state of anxiety and paranoid to my persona and i've been calling and sending letters to get a response in how this happened and when... And all that they tell me that is "under investigation"... This is scary!!!Thank you for your feedback Is this review helpful?