B MyBankTracker Rating

TD Bank Prospect Park Branch

210-212 Prospect Park, S.W., Brooklyn, NY 11218

Windsor Terrace Location

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Lobby Hours
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Drive-Up Hours
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Branch Phone Number 718-437-1467

TD Bank Branch Customer Reviews

2 out of 5 stars
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    Reviewed By anny21ecua Jan 27, 2014

    paper statement are still free!!!!

    This bank is pushing customers to receive an online statement by illegally charging $1 monthly for receiving a paper statement. I understand we are saving trees this way but i do no want to be push and certainly no charge for a service i choose to receive as paper. TRUE Customer service is horrible.

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    Reviewed By Robert Jun 20, 2013

    Rude, arrogant , customer representative/manager at desk, TD Bank Branch at 38-19 main street, queens, ny

    On June 19, between 9:00 am to about 10:30, she is the only representative or manager at desk. The manager or the representative at Desk, (she is about 5'6"-5'7",Long Black hair, thin, at her late 30's or 40. Asian woman). I wish I wrote down her name, but I will post her name if I find out . This woman has no interest in helping customers or what so ever, but making up all kinda excuses saying that she can not help you. ( I told her, i was told by the TD bank telephone online customer representative to come to the branch for further assistance, The woman at TD bank desk said " I really don't why they sent you here for" ) Her arrogant, nasty attitude sucks. She acts like she hates her job at TD bank. I had called TD bank to file a complaint. Not only the line is always long and service is slow. You see all the tellers running around, but not doing anything to get transactions done faster. The front entrance is like a dirty fish market, garbage is all over the place at the entrance. I will never do any banking in this nasty and crowded bank.

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