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B MyBankTracker Rating

TD Bank Forest Hills/Queens Boulevard Branch

108-36 Queens Boulevard, Forest Hills, NY 11375

Forest Hills Location

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Lobby Hours
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Drive-Up Hours
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Branch Phone Number 718-793-3286

TD Bank Branch Customer Reviews

2 out of 5 stars
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    AA
    Reviewed By angry a. Sep 6, 2013

    horrible customer service!

    i had several fraudulent charges post to my account recently. when i called to complain and find out what was going on, i was told that it would take 7-10 business days to investigate. that's fine. however what is not fine is that last year before "super storm sandy" hit nyc, td bank cut off my card over $40 in fraudulent charges. yet this go round they let someone run up almost $700 in a two day period. they didn't cut my card or even notify me. what kind of garbage is that? Also i had to call td bank several times and was given several different answers as to what was going on. i even spoke to a stupervisor named "peggy". td reps give misinformation and lie when you call. each time i called they refused to give me the direct line to the fraud dept handling my claims. just recently i was given the number. i plan to file a complaint with the numerous agencies in state and federal against td bank. don't bank with them or you will be sorry. it's better to be with bank of america, or chase. they protect their customers better and give better customer service!

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