TD Bank Ridgewood-Downtown Branch
5801 Myrtle Avenue, Ridgewood, NY 11385
Ridgewood LocationGet Directions
TD Bank Branch Customer Reviews
JCReviewed By James C. Dec 1, 2012
Was a customer several years with average daily balance in low six figures.
Applied for a mortgage against my primary residence in NYC (which I own free and clear).
Applied for less than 40% LTV.
NYC applications are administered from South Carolina via email. Communication terrible and incomplete. Underwriters imposing criteria ridiculous to NYC market.
And TD mistake lead to IRS refusing tax return info, but no communication from TD.
No answers to questions, repetitive confusing email
exchanges. No local competent person to discuss process.
TD then imposed a timeline to complete which could not be met.
Then they imposed a lock-in fee of $2000 and made notes against my credit rating, which was over 800.
I will sue, but must inform others to avoid TD at all cost.
Horrible experience. Underwriting ridiculous. Designed not to lend, just to make fees.Thank you for your feedback Is this review helpful?