TD Bank Springfield, Pa Branch
969 Baltimore Pike, Springfield, PA 19064Get Directions
TD Bank Branch Customer Reviews
Reviewed By Carol Dec 16, 2013
In a word horrible
I had fraudulent activity on my account. I went into the bank and everyone was clueless, I called customer service and they were even worse. I don't think one person knows on any level what they are doing. My story, I had charges of $2,000 on my account all from someone on eBay trying to make purchases through my eBay account. I log onto eBay to reverse the payments, which I successfully did. I went into my branch to discuss they charges and they told me I would be responsible for not only the overdraft fees but also the cost of the items that I never received. Finally they were able to remove those fees but the overdraft fees were in the thousands. I requested that since they charges were all fraudulent that they dismiss or reduce the charges, but they refused. When I threatened to leave and close the account, they literally showed me the door. This is not a bank for the customer. This is a bank that is clearly set on ripping people off. Tomorrow I meet with another TD representative again to see if they can resolve this problem, I am doubtful, if they can, I will follow up on this post if there are any changes. But, as of today, three weeks after the incident, I haven't gotten any results.Thank you for your feedback Is this review helpful?