The Mechanics Bank El Sobrante Branch
3884 San Pablo Dam Road, El Sobrante, CA 94803Get Directions
The Mechanics Bank Branch Customer Reviews
Reviewed By Ralppage May 4, 2017
My wife and i have been customers of Mechanics bank since 1992. The experience we have had in the past has been great until lately. The tellers are always very friendly and bend over backwards to acomodate and needs. However we have found that the customer service people have not been so. Trying to close our accounts from another state has been difficult to say the least. The person that I contacted by phone had a real attitude and a she could care less posture. I tried to pay a very small balance on my line of credit with a debit card from another bank and she refused to allow that transaction. Her remark" we cannot verify who you are" really after I gave her my ss#, and several other identifications only known to the bank.Thank you for your feedback Is this review helpful?