The Provident Bank Iselin
1220 Green Street, Iselin, NJ 08830
Iselin LocationGet Directions
The Provident Bank Branch Customer Reviews
Reviewed By Heidy Jun 13, 2013
Inappropriate Staff , poor customer service!
I feel very dissatisfied and disappointed with this bank. The Iselin branch was unprofessional and I was extremely upset about it. when I call the customer service and explain what had been done, they proceeded to put me on the phone with the Iselin branch supervisor (the person to blame) to see if there was some kind of mus-communication we got into a bigger argument because she then called me a liar.
Here is the situation I am going away this weekend and I gave my sister a post dated check for $300.00 dated for 6/14/2013 She accidentally cashed it and my account over drafted of course there was a 35.00 overdraft fee. all I ask for was a credit for the 35.00 charge so I was able to put my account in good standing. I spend nearly 2 hours on the phone and nothing got resolve .. not even as a customer courtesy. not only did I wasted my time Aurora from the Iselin Branch Laugh at my situation. very disappointed will be closing my account tomorrow!Thank you for your feedback Is this review helpful?