The Stillwater National Bank and Trust Company Electronic Banking Division
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The Stillwater National Bank and Trust Company Branch Customer Reviews
DReviewed By Dhermit Nov 28, 2014
Worst Banking experience I have ever had. Incompetent staff, and awful customer service. They signed me up for "benefits" that I knew nothing about, and when I didn't meet the requirements for them, I was charged multiple fees. I chose not to get a debit card from them, and was charged for not using a debit card I did not have. They input the wrong address on my account and was charged when my statement was sent to the wrong address. When the woman who was handling my account was no longer employed there, I recieved no notice, and was not contacted on ANY issues with my account after that, resulting in a negative balance of 65 dollars, when my account was set to close upon reaching zero. The supervisors have refused to speak to me on several occasions, resulting in a larger negative balance.
If you value your time, money, and patience, I highly recommend choosing a different bank.Thank you for your feedback Is this review helpful?