U.S. Bank Santa Cruz Branch
110 Morrissey Boulevard, Santa Cruz, CA 95062
Eastside LocationGet Directions
U.S. Bank Branch Customer Reviews
PTReviewed By Peter T. Jun 29, 2013
I've been a customer since ~2003.
+ local branch is in grocery store, open 7 days a week, mostly till 7pm, Sunday till 5pm
+ no fees with direct deposit and $50 in a savings account
- even after 10+ years of positive business relationship with them, when I deposit a rent check (I'm a landlord), they put a few days hold on the money. Mind you, these checks are under $5000 each.
- when I recently tried to refinance a 1st position loan on a property where I had a HELOC from USBank, they refused to subordinate to the 1st position loan. As a result, I was unable to refinance the 1st position loan. There was a little over 20% equity after the combined loans. No valid reason - they just refused it. This was quite disappointing.. the refinance would have improved my monthly cash flow over $1200.
I continue to keep my personal checking with them, due to the favorable location and business hours, but I would recommend against mortgage lending with them.Thank you for your feedback Is this review helpful?