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B+ MyBankTracker Rating

U.S. Bank Santa Monica Branch

201 Santa Monica Blvd. #101, Santa Monica, CA 90401

Downtown Location

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Lobby Hours
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not available
Drive-Up Hours
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not available
Branch Phone Number 310-566-6500

U.S. Bank Branch Customer Reviews

1 out of 5 stars
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    C
    Reviewed By cc99 Jan 20, 2014

    AVOID AVOID AVOID AVOID AVOID AVOID

    I have a mortgage and credit card with US Bank, and I regret every minute I have to interface with them. I pray for the day I can refinance and get rid of them FOREVER. They hire what seems like completely untrained and ineffective, minimum wage workers who half the time can't even forward you properly. I want to make a mortgage payment, they send me to auto loans. I ask for the pay-by-phone number for credit cards, they redirect me to some insurance salesman's desk. US BANK SUCKS. Period. They also randomly change the due dates on credit cards, so you wind up living in stress in fear of missing payments. They shouldn't be in existence. AVOID US BANK AT ALL COSTS. YOU'LL HATE YOUR LIFE IF YOU GET INVOLVED WITH THEM.

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