U.S. Bank Santa Monica Branch
201 Santa Monica Blvd. #101, Santa Monica, CA 90401
Downtown LocationGet Directions
U.S. Bank Branch Customer Reviews
Reviewed By cc99 Jan 20, 2014
AVOID AVOID AVOID AVOID AVOID AVOID
I have a mortgage and credit card with US Bank, and I regret every minute I have to interface with them. I pray for the day I can refinance and get rid of them FOREVER. They hire what seems like completely untrained and ineffective, minimum wage workers who half the time can't even forward you properly. I want to make a mortgage payment, they send me to auto loans. I ask for the pay-by-phone number for credit cards, they redirect me to some insurance salesman's desk. US BANK SUCKS. Period. They also randomly change the due dates on credit cards, so you wind up living in stress in fear of missing payments. They shouldn't be in existence. AVOID US BANK AT ALL COSTS. YOU'LL HATE YOUR LIFE IF YOU GET INVOLVED WITH THEM.Thank you for your feedback Is this review helpful?