U.S. Bank Craig & Jones Branch
5891 West Craig Road, Las Vegas, NV 89130
Northwest Area LocationGet Directions
U.S. Bank Branch Customer Reviews
Reviewed By momsrule2014 Jan 22, 2015
Untrained tellers, and MGR's who are afraid to admit title
If I could give zero stars I would. Ms Savannah (who calls herself the assistant manager is actually the branch manager) I had to find out she lied to me about her title thru a US Bank rep for Customer Service. She refused to help me with account problems and said I should have know my account had a 5 day hold. She refused to return my check so I could cash and make a cash deposit. I was told I would have access from tell Melissa (0002) today since i'd made deposit yesterday. I am without money, I posted all of my bills to charge to my account today so I was informed that if I got fees she wouldn't reverse she just p***** me off to the fullest. Now i'm getting the run around on a call about what will or can be done about the release of my money to cover my bills. I am a new customer with bank and this is the horrible service in the last 48hrs I am very disgusted and highly unsatisfied as a consumer opening a bank account for the first time with US Bank.Thank you for your feedback Is this review helpful?