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D+ MyBankTracker Rating

Webster Bank Middletown-Central Branch

363 Main Street, Middletown, CT 06457

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Branch Phone Number 06457

Webster Bank Branch Customer Reviews

1 out of 5 stars
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  •  
    AL
    Reviewed By Alan L. Jul 29, 2013

    Worst Bank in the entire world

    My girlfriend has both personal and business accounts at this bank and after having a motorcycle accident tries to deposit the insurance check in her account that was made out to her and the repair shop that was doing some of the repairs..she as well as the owner of the shop endorsed the check and proof was provided as to the shop owners name via BBB and the bank would not let the check be deposited..needless to say she is closing all of her accounts with this bank and has decided to go elsewhere for her refi. Do not bank here! Use Wachovia I deposited my insurance check in my account there without 1 little problem.

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  •  
    D
    Reviewed By Dina May 14, 2013

    Would not give $500 military credit at closing

    I worked on a refi for my in-laws in December 2012-February 2013. It not only took forever to close, but we kept getting more paperwork to sign after the closing. The worst part is that the rep, Kimberly Lynch, just happened to "forget" to tell us that military (active or retired) get $500 back at loan closing. I found out a week or so after the closing while looking at Webster's website for an answer to a question I had. When I asked her about that, she said she simply forgot to ask during the assessment since she was talking with me and not them and that they won't make good on the money back! Oh, OK-no problem. The bank withheld $500 from a couple of seniors, one of which is going through cancer treatment-no problem that you didn't do your job! BIG thanks for serving our country! Now the loan was sold to Fannie Mae a week before the first payment was to begin. Webster Bank is not to be trusted.

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