Webster Bank Chase Avenue Branch
5 Wigwam Avenue, Waterbury, CT 06704Get Directions
Webster Bank Branch Customer Reviews
Reviewed By Jessica+Giordano+Fedorich Aug 8, 2013
Taking Advantage Of A Valued, Long-Term Customer With Their Fees
I have had my personal checking/savings accounts with webster bank for over 15 years now. I have always praised webster bank even when other people put them down. Not anymore! I recently opened up a second checking account that they charge $10. 95/month for if you don't use your card 10x a month (which i was not aware of - i'm sure they told me but it must've slipped my mind). Anyway, because they were charging me this $10. 95 fee every month, it made my account go nsf and they decided to charge me $5/day in overdraft fees. It ended up costing me $80 in these ridiculous overdraft fees. I was recently laid off after working in the insurance industry for 8 years. I have a college degree and i had a great job. I have been struggling to find a job - applying to about 5 different places every day. On top of that, my husband and i are expecting our first child in a few months. Do you think webster bank cares that they are causing me this stress while i am pregnant and unemployed? Nope! They waived 4 of the fees totaling $20. So here i am still stuck with $60 in fees on top of the $10. 95 i was charged every month. You'd think they would make an exception for a long time customer going through a difficult time. But they obviously don't care. They apparently are so broke that they would rather lose me as a customer than refund my money. I will be closing my accounts tomorrow.Thank you for your feedback Is this review helpful?