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Webster Bank Mattatuck Branch

725 Wolcott Street, Waterbury, CT 06705

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Branch Phone Number (203) 573-7921

Webster Bank Branch Customer Reviews

1 out of 5 stars
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    O
    Reviewed By OLUSHOLA Sep 8, 2012

    Horrible, Insensitive

    I posted four bills to be paid on friday because i get paid on friday, this bank charged me $37 in four places because they took the money out on thursday. I called the customer service who was very insensitive and was telling me that there policy states that money must be in the account a day to the delivery day. Is $37 not too much i have other account they will not take more than 10 dollar, even pawn shops do not charged $37 dollar a day. The bank is horrible, in fact traumatizing and give me ptsd. I am encouraging people to look for a people friendly customer service bank

    Thank you for your feedback Is this review helpful?

    Webster Bank

    Replied on Dec 04, 2012

    Hi OLA - I apologize for your experience and would like to help. If you'd like to send me an email at dmelesko@websterbank.com I'll get you in touch with someone that can look into this for you and give you a call.

    Thank you,
    Dawn