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D+ MyBankTracker Rating

Webster Bank Silas Deane Branch

1039 Silas Deane Highway, Wethersfield, CT 06109

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Lobby Hours
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Branch Phone Number (860) 571-6300

Webster Bank Branch Customer Reviews

1 out of 5 stars
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    C
    Reviewed By Cpowell1973 May 10, 2014

    Very Dissatisfied Customer

    Webster bank have been what I call stealing my money by over drafting my account. They took over $400+ more in overdraft fees on purchases that were made. Even though I have sufficient funds they hold on to my transactions then process them after the date of transactions so that my account will go negative. They won't fix the problems and they never have an answer to the problems this so called institution is causes. Therefore I will be consulting my lawyer about getting back the money that was taken from and I am taking my business elsewhere. There is no such rating as 1 being the lowest. I would have to rate them as a -10.

    Thank you for your feedback Is this review helpful?

    Webster Bank

    Replied on May 13, 2014

    Hello Cpowell1973,

    We would be more than happy to contact you to help discuss overdraft options. We do have a blog post on overdraft protection options here: http://bit.ly/ODchoice
    which you might find helpful as well.

    Please email us at: socialmedia@websterbank.com with the best number to reach you if you would like to speak with us. We’re here to help you!

    Thank you,
    Dawn M.