Webster Bank Bald Hill Road Branch
1376 Bald Hill Road, Warwick, RI 02886Get Directions
Webster Bank Branch Customer Reviews
Reviewed By Consumer711 Dec 18, 2013
I was referred to Webster by a friend who highly regarded Webster bank. When I set up my 3 accounts I found them to be very nice and welcoming. A few months later I made the mistake of depositing money into the wrong account. As soon as realized my mistake I went in and attempted to resolve the issue of them charging me $5.00 per day fees up until that point. If I had known I would've been charged $5.00 for a simple mistake I would have never banked there. Not only did they decide to close that particular account, they then closed the other 2 active accounts, both of which where in good standing. When I tried to explain what had happened they were unwilling to help. Looks like lots of hidden fees at this bank. Save yourself the headaches and shop around for an honest and upfront bank.Thank you for your feedback Is this review helpful?
Webster BankReplied on Dec 20, 2013
Amy, we are sorry to hear you had a bad experience and we do value you as a customer. Per policy, we do have timeframes we need to abide by and we apologize if you did not receive the notifications we send out in regards to your account falling negative. We would be happy to help you in the future, or talk about any concerns you may still have. Feel free to email us at firstname.lastname@example.org. Thanks, Dawn