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B+ MyBankTracker Rating

Wells Fargo Broadway & Swan Branch

4669 East Broadway, Tucson, AZ 85711

Poets Square Location

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Lobby Hours
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Branch Phone Number 520-792-5295

Wells Fargo Branch Customer Reviews

1 out of 5 stars
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  •  
    DD
    Reviewed By Dr. D. Sep 19, 2013

    If I could give negative stars to rate Wells Fargo I would. They are the worst bank in terms of service and integrity.

    I joined Wells Fargo a month ago, without looking at the list of previously low ratings on this website. Now I join that list with my complaint. I can't warn more strongly: Do not join Wells Fargo
    Error 1: Wells Fargo fined me twice for a payment service I did not even make. When I explained this to them, they said that their mistake could not be reversed.
    Error 2: They did not activate my online debit card, although they said they did. I had to visit them to rectify this mistake and they did not apologise for their mistake.
    Error 3: This relates to error 1, where I had again, taken the time out from my busy schedule to visit a branch. After waiting for 30 minutes, the banker told me that she'd call in the following days to rectify the situation. After not hearing back within that time period, I again followed up with a call to find out what was going on.

    My conclusion is that Wells Fargo is an incredibly unprofessional bank, providing extremely bad service. Not only this, they have behaved without integrity and sincerity. I have thankfully left them and feel the burden of my association with them has cleared.

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