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B+ MyBankTracker Rating

Wells Fargo Chico Main Branch

355 Memorial Way, Chico, CA 95926

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Branch Phone Number 530-343-5886

Wells Fargo Branch Customer Reviews

1 out of 5 stars
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  •  
    R
    Reviewed By roxie Mar 9, 2014

    Paymt thru BillPay del to wrong address

    Paymt sent in Dec thru BillPay del to wrong address & the co cashed it. I've been trying to work thru the bank since then to get this corrected. Most of their reps don't read notes sent. I did my own investigation & found the co who rec the payment in error, refunded it with 10 days in Dec. So the bank has had the money all this time yet are making me file a fraud claim, have it notarized by both me & the orig intended receiver. I've even sent the proof. So then I sent a ltr to the CEO, he can't be bothered or even have a mgr get involved, it went to a cust serv ctr for response...a canned response. Before that I tried to get a Dist Mgr to help who assured me he would...never to hear frm him again!

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  •  
    LB
    Reviewed By Lorna B. Jul 4, 2012

    Horrible

    My husband and I just made an offer on a foreclosure home owned by Wells Fargo. Originally, we made the offer with a conventional loan, and it was accepted. However, upon talking to our mortgage broker, we learned that using my husband's V.A. loan would be far more beneficial for us, saving us a great deal of money. We amended our offer to pay with the V.A. loan, even raising our offer by $5,000 and it was rejected by Wells Fargo bank. From what I'm learning from realtors, the banks can't be bothered with V.A. loans, because they are "inconvenient" to the banks. Thanks for NOT supporting veterans, Wells Fargo!!!

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