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B+ MyBankTracker Rating

Wells Fargo Rancho Park Branch

10789 West Pico Boulevard, Los Angeles, CA 90064

West Los Angeles Location

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Lobby Hours
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not available
Drive-Up Hours
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Branch Phone Number 310-550-2161

Wells Fargo Branch Customer Reviews

3 out of 5 stars
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  •  
    F
    Reviewed By fabiola Jul 8, 2012

    Bad Horrible

    Is not the first time that we go to get change from this bank for my business. They shorted us with money I always send and employee to get the change the first time. We were short $60.00. We sent the employee back and the second time it was $300.00 short. Employee went back again and recovered the money a 3rd time. This time? $500.00 short.

    I went over and they even did a cash out to balance teller's register. The manager on duty, double counted the money and they said no, that their balance was correct. Next day, we went to let them know we will file a police report and that I wanted o see the cameras. Hours later, I get a phone call from them apologizing that they did have my $500.00 and to go pick it up. What kind of employees do they have there?

    I'm even more conceded of what kind of management they have. If she wasn't able to in the balance that the register was over with $500.00, I wouldn't trust a manager like that to work for my business. Oh, and overall rate experience is a ZERO. You're not allowed to leave it blank so I had to put a 1 for all ratings.

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  •  
    EB
    Reviewed By Ele B. Mar 28, 2013

    10 OUT OF 10!

    Absolutely amazing. I was new to the States and pretty naive about how the banking works over here. Ali Ahmed at the WF branch on Wilshire/Beverly has been a God-send. He's got me the best accounts, best credit cards (I had no credit and he helped me out with this) and anytime I have a question he is prompt, professional and always sorts it out asap. I feel so lucky to have found someone who I can trust, there is no way I'm changing banks unless he leaves! :-)

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