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B+ MyBankTracker Rating

Wells Fargo Wells Fargo Plaza Branch

401 B Street, San Diego, CA 92101

Core-Columbia Location

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Lobby Hours
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Branch Phone Number 619-702-6949

Wells Fargo Branch Customer Reviews

2 out of 5 stars
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  •  
    DG
    Reviewed By Diana G. Aug 13, 2012

    Great Sales Pitch - No Delivery.

    The company i work for decided to switch from bofa to wells. We were told that wf had a similar website and services. My bad - i should have gone on to their website first - it is worse than many of the credit union websites. Way below bofa (now rated the 2nd worse bank in the world with wf taking over 1st place by a slim margin) website interface - almost unusable. Our banking agent made so many errors in our start up it became an inside joke (wrong company name, misspellings, incorrect account & routing information, it goes on and on.. ) then she acted like it was our fault.

    Their tokens don't work - i was on the phone with a customer service agent on and off for an entire afternoon - and it still isn't working. We have several representatives who, when they do contact me, are hostile and unfriendly. The honeymoon wore off in about 5 days after signing up with them.

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  •  
    SR
    Reviewed By Sukanya R. Sep 9, 2013

    Satisfactory

    I have been banking with WF for 4 years now. I use their website regularly and also their android app. Moving money to and from the account online is pretty convenient and timely. I have interacted with bank officials in 4 branches for different services: opening account, wire transfer, global remittances, foreign exchange and loan related questions. Most of the encounters have been pleasant except one instance where the banker tried to sell their PMA package to me and was extremely persistent. Their interest rates are extremely low. So, I wouldn't recommend them for a savings account but overall I am satisfied with their service.

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