Wells Fargo West Hollywood Branch
8571 Santa Monica Boulevard, West Hollywood, CA 90069
Norma Triangle LocationGet Directions
Wells Fargo Branch Customer Reviews
Reviewed By Jim90069 Sep 6, 2014
Bad hospitality for public, especially seniors.
Your branch has four sets of tables and chairs for the public to use in front of the bank. But, I assume, in order to keep them safe from theft you have each table chained together with four chairs, so tightly, they cannot be used at all. If you didn't care if they could be used or not, why did you spend the money on the bicycle chains in the first place?
If you DO in actuality care if they can be used, why didn't the bank spend double the money for the chains, buying eight instead of four, ensuring the safety AND the usefulness of the chairs? The chairs are rarely used by anybody but seniors. Could THAT be the reason?
Please talk to your operations manager of that branch, teaching them the REAL reason for the good customer service Wells Fargo is known for. "Penny-wise and pound-foolish" Other than that your branch gets very high marks for "common sense" and caring for their customers.Thank you for your feedback Is this review helpful?