Wells Fargo Chanhassen Branch
7830 Market Boulevard, Chanhassen, MN 55317Get Directions
Wells Fargo Branch Customer Reviews
Reviewed By mizzou97 Sep 10, 2015
Poor Customer Service
I recently took my paycheck into the Chanhassen branch for deposit, as I have done once a month for nearly 10 years. I was depositing the majority of the check and requesting $20 cash back. Since I do not have (nor do I want) a WF debit card, I have always used my driver's license for identification. This time the teller requested a second form of identification - initially asking for a credit card but then changed and requested a second picture I.D. Can someone explain to me of what benefit a second form of I.D. - picture or no picture - would be when he was holding my driver's license in his hand and I'm standing right in front of him???? It's obvious from the picture that I am who I say I am not to mention, the address on the license, paycheck, deposit slip and account as brought up on the computer all matched. Plus I was trying to deposit money into the account - why would I do that if it wasn't my account?? This just seems like a total lack of common sense on the part of the teller. Needless to say, I took my check back and deposited my check elsewhere (not at a WF branch).Thank you for your feedback Is this review helpful?