Wells Fargo Helena Downtown Branch
350 North Last Chance Gulch, Helena, MT 59601Get Directions
Wells Fargo Branch Customer Reviews
Reviewed By mzr Apr 7, 2014
Consistently lousy customer service. Catlin Allen was the exception with fabulous service, but now that she is gone, the service is back at the extremely poor level. Phones are almost never answered, voice mail messages are not returned, or if they are, not in any kind of a timely manner. Staff do not seem to be adequately trained. My account was mishandled, now a social security payment needed for tax payments sits in the wrong account, and no one is available to correct it.Thank you for your feedback Is this review helpful?