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B+ MyBankTracker Rating

Wells Fargo Broadway & Oak Branch

99 East Broadway, Eugene, OR 97401

Downtown Location

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Lobby Hours
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not available
Drive-Up Hours
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Branch Phone Number 541-465-5622

Wells Fargo Branch Customer Reviews

2 out of 5 stars
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    T
    Reviewed By tmhare Nov 9, 2013

    The 'supervisor' in charge on Saturday was horribly rude and unprofessional.

    I am abroad and was calling the branch after being given a run-around by the call center representatives. I was trying to get my own credit card information from the bank and had more than enough information and proof to identify myself as myself. Unfortunately, I was dealt a no tolerance policy by one of the 'supervisors' at the branch. The first person that I spoke to was nice and informative, but the supervisor that I spoke with was rude, terse, and quite unpleasant. If I could give this branch's customer service score a lower ranking, I would without hesitation. Bad customer service definitely leaves a sour impression in my mouth.

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