Wells Fargo Broadway & Oak Branch
99 East Broadway, Eugene, OR 97401
Downtown LocationGet Directions
Wells Fargo Branch Customer Reviews
TReviewed By tmhare Nov 9, 2013
I am abroad and was calling the branch after being given a run-around by the call center representatives. I was trying to get my own credit card information from the bank and had more than enough information and proof to identify myself as myself. Unfortunately, I was dealt a no tolerance policy by one of the 'supervisors' at the branch. The first person that I spoke to was nice and informative, but the supervisor that I spoke with was rude, terse, and quite unpleasant. If I could give this branch's customer service score a lower ranking, I would without hesitation. Bad customer service definitely leaves a sour impression in my mouth.Thank you for your feedback Is this review helpful?