Wells Fargo Broadway & Oak Branch
99 East Broadway, Eugene, OR 97401
Downtown LocationGet Directions
Wells Fargo Branch Customer Reviews
Reviewed By tmhare Nov 9, 2013
The 'supervisor' in charge on Saturday was horribly rude and unprofessional.
I am abroad and was calling the branch after being given a run-around by the call center representatives. I was trying to get my own credit card information from the bank and had more than enough information and proof to identify myself as myself. Unfortunately, I was dealt a no tolerance policy by one of the 'supervisors' at the branch. The first person that I spoke to was nice and informative, but the supervisor that I spoke with was rude, terse, and quite unpleasant. If I could give this branch's customer service score a lower ranking, I would without hesitation. Bad customer service definitely leaves a sour impression in my mouth.Thank you for your feedback Is this review helpful?