Wells Fargo Hillsboro Branch
150 Se 10th Ave, Hillsboro, OR 97123
Central Hillsboro LocationGet Directions
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Wells Fargo Branch Customer Reviews
RAReviewed By Randi A. Jul 28, 2012
This Branch Of Wells Fargo Is The Worst! The Tellers Are Extremely Rude The Loan Officers Don't Know What Their Doing
My fiancé and i just moved to oregon so i could continue my education. We went into the wf branch to get all of our banking info. Put into our new address. The loan lady that helped us was horrible! She couldn't understand what we were asking her to do. She ended up setting up a new wf account for us, although we had been established with the bank for several years. She issued us new debit cards and put all of our savings/checking money into this new account. The new debit cards didn't come in the mail and we had no way to get into our hard earned funds.
As if that wasn't bad enough, some of our bills were set up for a direct withdrawal, so they couldn't be completed making us pay fees that would have never been charged if this loan officer wouldn't have helped us. It took a month to get this straightened out because the bank manager wasn't there, excuse after excuse was given. We gave the branch one more chance to redeem them when my fiancé refinanced his vehicle with them.
This was with a different loan officer so i believed this transaction would go more smoothly; boy was i wrong. The lady had no clue what papers we needed to sign, or not sign. She did not ask us the appropriate questions and in turn the car payment has not been figured out 6+ months later. I will never step foot in this branch again! The corporate office needs to go review why they have hired most of the people in this branch.Thank you for your feedback Is this review helpful?