Wells Fargo Roseburg Branch
662 Southeast Jackson Street, Roseburg, OR 97470Get Directions
Wells Fargo Branch Customer Reviews
Reviewed By Kimberlee Sep 1, 2013
It took Wells Fargo 8 weeks to issue a profit sharing cash-out check. At first they said I was ineligible. After my employer clarified our policy with them (determined by # of hours worked--not by years), it still took 4 weeks for them to issue my check. The only phone # I could call was a 1-800 number; there was no way to speak with a supervisor, or anyone who could actually help me, aside from the various phone operators who assured me my check was in the mail. The only way I spoke to a supervisor was by complaining on their Facebook page. I received a phone call the very next day, and a check within 7 days. I would expect more from a financial institution--and I would not recommend Wells Fargo.Thank you for your feedback Is this review helpful?