Wells Fargo San Felipe & Sage Branch
5161 San Felipe Street, Suite 200a, Houston, TX 77056
Uptown LocationGet Directions
Wells Fargo Branch Customer Reviews
Reviewed By Nicole Nov 23, 2012
Getting Worse Everyday
Fraud department for this bank if none! One lady was able to write 4 fraud checks within 2 weeks with check numbers that the bank hasn't even approved or shipped me yet! Yes the money stolen was reimbursed but the whole ordeal in dealing with them specifically was a nightmare. It took hours upon hours. Managers are rude and unhelpful and in one case refused to even get on the phone. The bank finally closed that account to open another - they give you a reference and lord forbid you misplace it!! You won't be given any access to your account over the phone. I eventually plan to move banks when i get the time. The only thing i like about this bank is the customer service i receive at the branch. But there is no customer service over the phone.Thank you for your feedback Is this review helpful?