Wells Fargo Crossroads Branch
19704 Northwest Freeway, Houston, TX 77065
Commons At Crossroads LocationGet Directions
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Wells Fargo Branch Customer Reviews
GReviewed By GlenAckerman Dec 20, 2014
On 12/19/14 i was physically bullied and intimidated by a police officer at a branch in northwest houston because i was complaining about the arbitrary and unfair 7$ check cashing fee. After the incident i called customer service twice and it was unclear as to whether he actually worked there or was a customer. I either case it was uncalled for and innapropriate. If the cop worked there he shouldn't use physical intimidation when someone disagrees with policy. If he was just a client then he had no business standing 3 inches behind me and nudging me at the bank window as i conducted my business and should have been told to back away by the manager with whom i was speaking. I'm disgusted and appalled.Thank you for your feedback Is this review helpful?