Wells Fargo Crossroads Branch
19704 Northwest Freeway, Houston, TX 77065
Commons At Crossroads LocationGet Directions
Wells Fargo Branch Customer Reviews
Reviewed By GlenAckerman Dec 20, 2014
Intimidated By Cop For Not Agreeing To 7$ Cashing Fee
On 12/19/14 i was physically bullied and intimidated by a police officer at a branch in northwest houston because i was complaining about the arbitrary and unfair 7$ check cashing fee. After the incident i called customer service twice and it was unclear as to whether he actually worked there or was a customer. I either case it was uncalled for and innapropriate. If the cop worked there he shouldn't use physical intimidation when someone disagrees with policy. If he was just a client then he had no business standing 3 inches behind me and nudging me at the bank window as i conducted my business and should have been told to back away by the manager with whom i was speaking. I'm disgusted and appalled.Thank you for your feedback Is this review helpful?